Tel: 01707 888 229
about

ABOUT

Hatfield Practice is run by husband and wife team Ian and Helen Norman. Over thirty  years of experience has shown us that a caring, fun and personal approach tends to work best. We believe that happiness.. is all of us healthy.

Our unique approach to patient care has enabled us to treat thousands of local people successfully. Our love of helping people has helped develop the Hatfield Practice into the friendly, safe and professional place it is today. Helping people to be pain-free and back on track is important to us. Satisfied patients are at the heart of everything we do today. Occasionally patients will need to be treated by more than one practitioner during their consultation. Duo treatments are one of our no extra charge, unique ways of improving healing times, reducing pain and providing the best possible treatment or pain relief. 

Hatfield Practice provides a safe and professional place to recover, complementary healthcare combined with safe practice is paramount. Our practitioners are encouraged to work with you in mind, the way that we always have. We also understand that It’s not only essential to keep standards high but to be excellent value for money. Our friendly, knowledgeable front of house team will make sure you feel at home and make a lovely cup of tea. Our thoughts are that you sit back and relax.

The Hatfield Practice is registered with the General Osteopathic Council and members of the British Institute of Osteopathy Association, British Acupuncture Council, Chartered Society of Physiotherapy (MCSP) and Holistic Council. These regulatory bodies maintain the highest possible standards for their professions. 

What to Expect On Your Visit

We provide focused, good quality, individual attention. Our practitioners are handpicked and care about your experience. Every patient that comes through the Hatfield Practice is individually assessed, treated, advised and educated. The Hatfield Practice aims to be effective and thoughtful, putting patient experience at our clinic as the number one priority.

  • No Waiting Lists  – NHS waiting times can be painfully long or over the phone!
  • We are a Multidisciplinary team – Rapid access to Physiotherapy, Osteopathy, Acupuncture or Professional Massage. Safe and professional solutions.
  • Immediate Convenient Appointments – Day, Evening & Weekends we will do our best to help you.
  • 30 Years of Clinical Expertise –  Quality professional treatments for pain. Joint, Disc, Nerve and Muscle and bone pain. 
  • Early Diagnosis and Treatment Helps – Our ability to see you quickly and cross-refer if needed is essential for a  rapid recovery.
  • Safe, personal and Professional Care – Guaranteed 100% Individual Attention, Treatment and Privacy
  • Personal Education Is Our Strength – Our aim is to provide top quality, affordable yet brilliant treatments that work. Providing patients with long term solutions is essential to us. Our specialists will get to the root cause of your condition.

Our Ethos 

Hatfield Practice runs on happy patients, smiles, generosity and a lot of laughter. Today’s team has taken many years to come together and a number of our practitioners have been with us since the early days. Our reception team doesn’t frown, they smile, are interested and are genuinely happy to help. The trick here is we love what we do. Our ethos from day one has been to treat, educate and support all the way.  It’s never been a numbers game. That’s not who we are. It’s always been about looking after people, enjoying personalities and doing what we do best. We will always go the extra mile and your well being and satisfaction is the focus of our Hatfield Practice. 

Our Results 

A recent audit showed that over 97 % of our patients showed a considerable improvement after one – three visits here. You will leave our Practice feeling better, with a good working diagnosis ( i:e, what the problem is) and a clear idea of how long it will take to get better. Most importantly, a good understanding of why the problem happened in the first place. Treatments are backed up with good quality educational advice so that the injury is not repeated all over again. Every patient is individually assessed, treated, advised and educated. We are delighted to answer any questions you may have. Please contact Hatfield Practice on 01707 888229

Partnerships

Hatfield Practice would like to thank our business partners

Work-related injuries are probably the most common complaint and why people visit our clinic. That said, such individuals often do not come to us before they have been off work for a few days and/or have had several episodes of pain in the past (often with time off work for prolonged periods), and they have finally decided to come and get help.

Increasingly, we have been working with local businesses to address such problems by ensuring rapid return to work when injuries occur and reducing injury recurrences.

All the companies to which we provide our services have been using us for many years.

About us | Ian and Helen Norman | the hatfield Practice

Ian and Helen Norman

 

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