Tel: 01707 888 229

£12.00* OFF for new Patients in the month of september 2020.
PhysiotherapyOsteopathyAcupuncture* Established in 1988, providing you with over 30 years of clinical experience – Our reception team are here 8 am – for help and friendly advice Call us on Hatfield 01707 888229.

Hatfield Practice is now  OPEN for face to face consultations. Our reception team are available to answer any COVID-19  questions and safely book your appointment .  Click here to view the Hatfield Practice infection control and PPE measures.  
we are required to ask you COVID-19 health screening questions. Don’t worry, screening is a simple list of common-sense questions. We can all work together for the process of beating COVID19. Traditional Acupuncture and Sports massage are now available.
Check out our Hatfield Practice Facebook and Instagram  Practice and Acupuncture for fertility pages for updates and special offers.
Ian, Helen, and the Hatfield Practice team. Updated: September 2020


Hatfield Practice Infection control and PPE in Osteopathic Practice certificate May 7th 2020tice

Hatfield Practice has taken every measure possible to keep you safe during your visit. Click here for details.



Welcome to the Hatfield Practice

The Hatfield Practice is a friendly, professional family run business.  The Practice has evolved over 30 years in a thoughtful and patient-focused way. Personally run by husband and wife Ian  & Helen Norman (Osteopath and Acupuncturist). We aim to provide you with the very best safe, professional and effective treatments. Call us on 01707 888229

Uncertainty, pain and injury can be a real worry. Hatfield Practice reception team and Practitioners will do their best to help you find the right treatment because we want you to feel better. We will take time and explain why you’re in pain and what can be done. Hatfield Practice is a very safe, friendly and professional environment.  We will do our best to ensure your Hatfield Practice experience is one to remember. Don’t just take our word for it, Hatfield Practice has over 500 patient feedback reviews across   Google.  Free Index, and Facebook

Our “specialists” comprise of around twelve experienced, friendly practitioners. All our clinical staff must have proven experience in private healthcare and pass a multi-stage interview process. Our recruitment process includes an in-depth clinical assessment with our senior clinical team. Our friendly reception team are happy to answer any questions you may have. You can contact us on Hatfield 01707 888229. Alternatively, the online appointments diary is a convenient and straightforward way to make your appointment if the phone lines are busy or it is out of hours.

Our unique approach to patient care

Our unique approach to patient care has enabled us to treat thousands of local people successfully. Experience has helped us develop the Hatfield Practice into the friendly, professional place it is today. Getting you pain-free, back on track in a speedy fashion is very important to us. A satisfied patient is at the heart of everything we do today. We also feel the best investment you can ever make is in your health. Feel free to pop in or call us if you have any questions. Occasionally patients will need to be treated by more than one practitioner during the consultation. One of our unique ways of improving healing times, reducing pain and providing focused pain relief. The service is entirely free of charge because we feel it benefits everyone to go beyond the average. We have always worked this way.

We also provide extra support to people that are homeless, or to families and children that are on benefits due to chronic illness or reduced income. We will always do our best to help; we also provide free or reduced treatment fees for children under five for parents on income support, disability and sickness benefits. We enjoy working with patients across their whole life span, from birth through to the winter years. 

Why choose Hatfield Practice?

Above all, our experience has shown that a caring and thoughtful approach tends to work best and resolve problems faster. Employing highly trained Professionals who are friendly is essential. Our practitioners are encouraged to work the way we always have. We aim to provide an unforgettable treatment experience. Of course, it’s vital not only to keep standards high but to be excellent value for money. The Hatfield Practice has a transparent and open pricing structure. Opening hours are from 8 am – 8.30 pm, we are always happy to help you with any questions you may have. We are registered with Bupa and with all major healthcare providers. Our Receptionists  Shirley, Donna, Natalie and Emma will make you feel at home. We, of course, make a lovely cup of tea. Our thoughts are that you to sit back and relax. 

Call Shirley



Providing over 30 years of expertise and experience

Experience in Practice has helped us to think outside the “box”. Especially with conditions that are complex or that “don’t get better”. Our multi-practitioner approach has enabled us to provide treatment solutions that work. Our flexibility and best Practice enable us to cross-refer patients between “specialists”. Best Practice ensures you have a focused approach and the treatment you need. Providing patients with rapid access to the best treatments available. Occasionally patients will need to be treated by more than one practitioner during the treatment session. A unique way of improving healing times and reducing pain. This service is entirely free of charge. We have always worked this way.

High standards of care

We also support our local community. In part, we hope our transparent pricing structure reflects this. We also provide offers and discounts for children, students and charities. The Hatfield Practice provides you with genuine hands-on safe professionals that love what they do. We aim to provide a treatment experience that leaves you feeling great, satisfied and happy. Around 87 % of our patients are referred to us as recommendations by local Gp’s, friends and family. We will provide you with a high standard of care to help you achieve your individual needs and goals.

Long-term health and pain solutions that work

Providing patients with long-term health solutions is essential. We don’t want you to spend your life taking painkillers or on someone’s treatment table. Our thoughts are – If we provide patient-focused, consistently high-quality treatments, then we have satisfied patients. Happy people are at the heart of everything we do. We couldn’t imagine doing anything else. Turning life into a numbers game makes it all seem like a lottery.

Professional hands-on treatments

Treatment programmes at the Practice are created individually for each person. Each specialist therapy aims to resolve the initial cause of the problem rather than just the sore bit. Working this way reduces the risk of the injury happening over and over again. Our integrated healthcare team work together to provide you with safe and effective options. By working this way patients improve quickly, and we feel one of the reasons people recommend us.  Feel free to come in anytime for a coffee and see what we do.  Hatfield Practice is a relaxed friendly place, professional and of course, it’s all about you.

A transparent pricing structure.

The quality and scope of the treatments we provide have developed over time. We only employ experienced, highly trained professionals who have passed the grade. The team we have today has taken many years to come together. Many of our practitioners here been here since the early days. Practitioners are trained and encouraged to work the way we always have. We will provide a professional and effective solution for your pain or health-related. The Hatfield Practice has a transparent and open pricing structure.

 *Massage unfortunately not included with promotional £12.00 offer as the offer is already discounted by 25% 


Easy directions,

free parking outside

Call us on – 01707 888 229


The Welwyn and Hatfield Practice
6 Ground Lane
AL10 0HH



Monday – 8.00 am – 8.30 pm
Tuesday – 8.00 am – 8.30 pm
Wednesday – 8.00 am – 8.30 pm
Thursday – 8.00 am – 8.30 pm
Friday – 8.00 am – 8.30 pm
Saturday – 8:30 am – 5:30 pm

Out of hours

emergency advice –  07590924266


emergency contact

Bus and Train Route Planner

Our reception staff are friendly and available to answer any questions.  01707 888229  

Easy, Free Parking at the front or accessible bays outside the Practice in Ground Lane, Hatfield.

All Hatfield Practice Physiotherapists are Chartered and registered with the CSP
We certainly won’t waste your time. We provide Professional Osteopathy, Physiotherapy, Acupuncture and Massage in Hatfield. Helping you to feel better is what The Welwyn and Hatfield Practice patients tell us we do best. 
Above all, our experience has shown that a caring and thoughtful approach tends to resolve problems faster. Most of the patients referred by recommendation by their local GP, Triage Physiotherapist, friends or Consultant.
Also, the most crucial element is that most patients feel improvement after their first treatment.
Call our reception on 01707 888229. Experience has shown that our triage style “combined treatments” such as combinations of Physiotherapy with OsteopathyAcupuncture or Massage have been shown to improve patient outcome and healing times.


Learn more Make an Appointment Emergency Contact
  • Very nice people working there. I had massages and homeopathy last year. Now I’m going for acupuncture ❤ 100%recomending


    Amazing Place
  • Ian is great – helped me loads

    Thanks Brain

    Back Pain
  • It always amazes me how well acupuncture works. I spent 3 years feeling sorry for myself in constant pain. Helen changed all that – regular sessions of acupuncture have left me less reliant on painkillers and changed my life!

  • ” I just dont understand why you cant get this sort of treatment on the NHS “

    Sam T. St Albans
  • I have seen a lot of osteopaths and massage people in my time but you take the first prize. I really appreciate that there is now hope for me.

    Sam B
  • ”The treatment I have received from Ian and his tean has been very helpful. Everyone was so pleasant – I will have no hesitation in coming here when needed”

    Vera, Herts
  • Ian will get you injury free and playing again faster than anyone else…. !!!

    Graeme. Hatfield
  • ”Three generations of our family have attended The Hatfield Practice – they all look forward to the care and treatment they receive”

    Sarah.Welwyn Garden City
  • ” I have never been anywhere, quite like the Welwyn and Hatfield Practice and i would certainly never go anywhere else. They always try 110% ”

    Dave . Hertford
  • Highly recommend the clinic, great guys and atmosphere. Treatments are exceptional and clearly focus on areas that need work – I always walk away feeling on top form. Thanks!

    Colin – Hatfield
  • I have been working with Dora ( Physio) apart from the very professional treatment she always goes out of her way to treat me like a real person. Seems genuinely interested. This holistic and human approach to care makes such a difference and seems to permeate the whole practice –  from the greeting at reception to the banter between colleagues to the therapy itsself  .

    Sue M.
  • ” Now i can work again without constant pain and without having to eat pain killers like smarties all day. I feel like a new man !! ”

    Brian. sales manager
  • ”Myself and my partner have found coming for treatment at The Hatfield Practice a great experience. Ian and his team are so friendly and caring – they really listen to you. The service is quick and really effective and he has helped loads with out backs!”

    John & Kay, Herts
  • ”I am a keen amateur golfer and find my regular MOT sessions with Ian invaluable. The service is friendly and professional and I recommend the practice to all my fellow golfers”

    Jeff, Hatfield
  • ” I always pop in for a cup of tea and a chat, no place like it”

    Elsie ( 82 yrs)
  • “The acupuncture has been  small part of my treatment, in fact during the session with Helen i laughed so much i nearly put my back out again”

    Tina St. Albans
  •  Came to the practice after a serious injury. I am now  now walking around the house with a stick, am able to use the stairs I really feel like my old self again. Many thanks to the Hatfield Practice  for their continued efforts and support!”

    Mrs Currel. Stevnage

    Mrs Currel. Stevenage
  • Fantastic service, everyone is so friendly and caring. Ian has helped me no ends for which I am incredibly grateful! Would recommend to anyone.

  • ”Service and treatment is brilliant – always so friendly”

    Sue, Herts
  • After suffering from a very painful C-section scar which didn’t improve over the course of 19 months and caused me pain permanently, I had five acupuncture treatments with Helen. The pain lessened significantly after the first treatment but amazingly, the appearance of the scar (very red, very uneven) also improved dramatically. It is now completely pain free and smooth. Thank you Helen!

    Professor K. Radner
  • “Great exercise advice, painful at first but now  feel much more mobile and have less day to day pain.Well done”

    Clive N, Watford.
  • Relaxing, professional and just brilliant.

    Graham. Hatfield
  • ”It is a great pleasure to come to see Helen and her team at The Welwyn &  Hatfield Practice – you are all heroes ! ” –

    Beryl 88yrs, Herts
  • Very friendly and honest, have fixed my lower back pain after a previous physiotherapist just insisted on lots of expensive treatments that did’nt help. Highly recommended. Thank you. Stefan

  • Thank you Dora top class Physiotherapy – I feel stronger each day now.

    Betty – Hatfield
  • Thank you, Chris, for making my body do things that I thought not possible…. I’m trying to stretch every night to keep those skiing positions…but its hard at my age but I’m kicking those 25 age somethings  a***s, like a 43-year-old should!

    Sally- Ski instructor
  • ”I would highly recommend The Hatfield Practice – great guys and atmosphere. Treatments are exceptional and clearly focus on areas that need work – I always walk away feeling on top form – Thanks!”

    Colin, Hatfield.
  • “I was in a real mess after a major car accident. I was told by hospital doctors that i would be in pain permanently. I pleased to say they were very wrong. I am now pain free 90% of the time. Wonderful thoughtful people. Really Cant thank you enough guys.

    Peter. Welwyn
  • ”I have had great support from Umana and Leon and feel the standard of treatment is very high. The clinic also has a relaxed and welcoming atmosphere – Thanks!”

    Jasmin, Herts
  • “I’m a triathlete, runner and cyclist. Over the years, Ian has treated me for a number of injuries. He understands the importance of getting me back training and racing as quickly as possible. On several occasions I expected to be advised to stop training, but after an examination Ian told me I could continue. In each case I went on to make a full recovery following his treatment.”

    Graham. St Albans
  • “Cant say its been easy but a combintion of Acupuncture and osteopathy  almost certainly saved me from the operation my Bupa  consultantwas suggesting. I’m now pain free and working with their Physio to train my core muscles i feel new again”

    Janet, Colney Heath
  • ”Everyone at The Hatfield Practice has been brilliant. I work at a local gym as a personal trainer and am a ”regular” and always happy to recommend lots of people – It works so well… I love it ! ”

    Tom S. Personal Trainer, Hatfield
  • “I received a hot stone massage voucher off my boyfriend for Christmas last year. I always come every month to see Daisy and couldn’t survive without my little bit of heaven. Thank you”

    Hannah, Welwyn Garden City
  • We have been trying for a baby for years a friend suggested the fertility clinic an the Welwyn and Hatfield Practice.  By using a combination of acupuncture and IVF we were able to succeed. Just don’t leave it to chance. We now have beautiful much loves twin boys .Helen is simply brilliant.

    John and Liz B
  • .”You will soon be Feeling brilliant again “

    Jasmine. Welwyn Garden
  • ”Fantastic service – everyone is so friendly and caring.  I am a long distance runner and compete regularly at a high level. I have found that Ian and his team have helped me no ends in supporting my training regime for which I am incredibly grateful. I would recommend the practice to anyone”

    Hayley, Hatfield
  • AMAZING – Helen knew just what to do

    Zara Brookmans Park
  • ” Such enthusiasm… thank you for your advice and support. I think the surgeon would of got his own way if i hadnt of found you. Always a relaxing happy place “.

    Alistair (Sprinter) Welwyn Garden City.
  • Friendly, warm and professional – after three months off work I was out of pain very quickly. I am now back at work and pain free.

  • “The Welwyn and Hatfield Practice is my first choice for private referals”

    Dr. W, Hatfield
  • ” I have been a professional body builder for many years. I have never met anyone as good as Ian his ability to diagnose and treat  acute and in my case often repetitive injuries. Support  gives me the confidence to train harder without the fear that injury that could mean end of my career”

    David, St Albans

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